Frequently Asked Questions
Let's talk about expectations. We are far away from delivery trucks, the electrical grid, and cell towers. All of our supplies come by boat once a week. Our power is mostly Solar generated on site, our laundry is here, our kitchen is here. But that does not mean we are primitive! We have 24/7 electricity, unlimited hot water, and StarLink internet service available for our guests.
Meals are served family-style and the portions are generous. The menu is hearty with perfectly cooked protein and generous amounts of vegetables. Soft beverages are always free and we have a nice selection of cocktails and wine available for purchase. If you need an extra kick in the morning, we have cappuccinos and lattes available for purchase in our coffee shop.
All accommodations have new mattresses wrapped in soft, clean and stylish bedding. Towels and pillows are fluffy and beautiful and perfect (if you are into that!). We have really nice toiletries because we want you to smell good (sorry lumberjacks and kids).
We have a beautiful fire pit outside for chilly evenings and a big fireplace inside. The stars are absolutely unforgettable from our runway. Bring your own binoculars and a laser pointer!
When do you open for the 2024 season?
Our 2024 season for Private reservations runs from May 8th to October 27th. Book now on our website.
Are you open during the winter and spring?
Sometimes. We do a lot of projects in the off-season. Reach out to us via email and we can discuss availability and expectations.
How do I check-in? When is arrival time?
Normal check-in is between 4:00 pm and 5:00 pm. If you need an early or late arrival, please email or call us at 541-841-5067. When you arrive at our dock, find the radio, or walk up the stairs to let us know your group has arrived. We will use the tram to porter your bags and a staff member will direct you to your rooms.
Where do I park my boat?
We have a dock for loading and unloading only. Please be aware that other rafts or jet boats may be arriving or leaving the dock. We will porter your group's bags up by tram, you can collect them on our firewood porch which is a central location.
Are meals included with lodging? What about dietary restrictions?
Appetizers, Dinner, Desert, Coffee Service and Breakfast are included in the room rate, lunch is available for purchase if you are staying over. We gladly work with your group on any dietary restrictions. Please let us know several weeks in advance so we can prepare to serve you.
Can I bring food?
Other than trail snacks or special diet needs, we ask guests to refrain from bringing food to the lodge as it can quickly attract wildlife. Cooking and cooking fires are expressly prohibited anywhere on the property.
Is there a bar?
The Lodge has a full bar featuring specialty cocktails, a wine cellar emphasizing regional offerings from Oregon, and great local beers.
We are a fully licensed OLCC operation. No outside Alcohol is allowed.
What if I have a medical emergency?
We have a simple first aid kit on the property, and you are welcome to self administer first aid. If first aid is not sufficient we will call a helicopter for you that can provide emergency transport. This expense is your liability.
Do you have CPAP rooms?
All the cabins and lodge rooms are CPAP ready.
Can I call you at the lodge?
Half Moon Bar Lodge is far beyond the range of cell towers and residential wifi. However we can usually make phone calls and send/receive texts through our satellite internet. Please give us a call or text us and we'll get back to you as soon as we can. Our number is 541 841 5067.
What is the weather like right now at Half Moon Bar Lodge?
Here's a link to the weather report for Agness, OR, the closest town to the lodge.
How do I arrange for a tour?
If you know you are going to be in the neighborhood we are happy to arrange an appointment for a tour.
Pet Policy
No pets. We love dogs, especially river dogs. However dogs disturb wildlife and that is a core part of your experience. If you bring a dog your trip will be turned away and there will be no refunds.
Cancellation Policy
Cancellations made 30-days or more prior to your date of stay will result in a $50.00 per person handling charge. Cancellations made 30-days or less prior to your date of stay will result in the forfeiture of total reservation charge, including no shows.
Smoking Policy
Smoking is not cool. If you do smoke, be safe and respectful.
Noise ordinances
There is a 9:00pm noise ordinance for amplified sound.
Do you have wifi?
Yes, but don't rely on it. Please look forward to being “unplugged”!
Do you have cell phone access?
There is no cell phone coverage, but if you have wifi calling it should work here.
Do you have television reception?
No.
Do you accept credit cards?
Yes. We accept Visa and Mastercard for reservations. Our bar and tips are cash-only.
What kind of events do you have at the Lodge?
We have private, invitation only events and welcome your early inquiry. Email us for details.
Are there laundry facilities at the Lodge?
We have amazing commercial laundry machines. If you have a fashion emergency we can help.
Do you have BBQ’s for our use?
No, but our team can work with you on grilling that fish you caught.
Do you have a lost & found? How can I get my item back?
We try. If something goes missing let us know before you leave. Once you have left we will do our best to return your item and will provide a price for you of the return expense. If you lose your passport, wallet or other necessity and need it immediately, we will advise you of a company that will send a helicopter, at your expense.
